Delivery and Shipping
UK Postage is FREE* on the following ranges:
Rainbow Couture, Rainbow Club, Rainbow Club Veils & Head Pieces, Benjamin Adams, Harriet Wilde, Freya Rose, Rachel Simpson, Pink, Foot Petals, up to a maximum of 2 pairs. Multiple pairs will incur extra shipping charges. Excludes sale items and shoes under £50.00.
MAINLAND UK deliveries are sent by Interlink 24/48 hr courier service as STANDARD. With the exception of small accessories including Footpetals and Scottish Dance Shoes, which are sent by 1st or 2nd class Royal Mail.
Highlands & Islands, Northern Ireland and the Channel Islands, delivery is made by a trackable Royal Mail service - please allow 3 - 5 days for delivery. If you require your order quicker we can appoint a courier which will incur an extra charge, please call us for further details.
For items that do not qualify for free* postage the charge will be £3.95 up to a maximum of 2 pairs.
£12.00 for 1 pair
£17.00 for 2 pairs (maximum order 2 pairs)
£4.95 for Scottish Country Dance Shoes, Footpetals or extras
Shipping method is by Royal Mail International Signed For which will require a signature on delivery, is trackable and insured.
£17.50 for 1 pair
£30.00 for 2 pairs
Shipping method is by 'Royal Mail International Signed For' which will require a signature on delivery, is trackable and insured.
We currently ship within the UK, Europe Union, USA and Australia. For other destinations please contact us for ordering information.
Goods are normally despatched within 48 hours of order acknowledgement and will arrive within 1-5 working days for UK orders, 3-8 working days for Europe and up to 10 working days for International. Any delivery timescales are provided as an estimate and are subject to stock availability. In the event an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives. Once your order has been shipped we will supply you with tracking details for your convenience.
Orders will be despatched complete unless otherwise requested.
For orders over 2 pairs, especially for comparison purposes, we will contact you prior to despatch and will be delighted to advise on style and sizing to help you order with confidence. It is our policy to ship a maximum of 2 pairs per order for comparison purposes as we want you to order with confidence. If you are struggling to narrow down your choices please let us help, we have years of experience and product knowledge to guide you to your perfect shoe... and remember 1st exchanges (uk orders) are sent free* of charge up to a maximum of 1 pair. Volume orders are possible and may incur additional postage charges.
All goods are sent using a trackable service and will require a signature on delivery. We are happy to send to an alternative address.
If you need an item quicker than our standard delivery, please contact us by telephone for a more immediate response and we will do everything possible to help.
Please note, we cannot be held liable for any delivery delays caused by strikes, weather or events beyond our control.
* Free delivery is offered on condition of completed sale. Should you return your order for refund, Arabesque reserves the right to the retain the original delivery cost incurred of £3.95. This does not affect your statutory rights.