
Delivery and Shipping
UK Postage is FREE on the following ranges:
Diane Hassall, Rainbow Couture, Rainbow Club, Rainbow Club Veils & Head Pieces, Benjamin Adams, Belle, Harriet Wilde, Freya Rose, Rachel Simpson, Cocorose, Foot Petals, Scottish Dance Shoes, Pink and Else up to a maximum of 2 pairs.
MAINLAND UK deliveries are sent by Interlink 24/48 hr courier service as standard. With the exception of Footpetals and Scottish Dance Shoes, which are sent by Royal Mail.
Highlands & Islands, Northern Ireland and the Channel Islands, delivery is made by registered Royal Mail or an appointed courier.
For items that do not qualify for free postage the charge will be £3.95 up to a maximum of 2 pairs.
European Delivery
£10.00 for 1 pair
£15.00 for 2 pairs (maximum order 2 pairs)
Shipping method is by Royal Mail International Signed For which will require a signature on delivery, is trackable and insured.
International Delivery
£15.00 for 1 pair
£30.00 for 2 pairs
Shipping method is by Royal Mail International Signed For which will require a signature on delivery, is trackable and insured.
We currently ship within the UK, Europe, USA and Australia. For other destinations please contact us for information.
Goods will be despatched within 48 hours of order acknowledgement and will arrive within 1-5 working days for UK orders, 3-8 working days for Europe and up to 10 working days for International. Any delivery timescales are provided as an estimate and are subject to stock availability. In the event an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives. Once your order has been shipped we will supply you with tracking details for your convenience.
Orders will be despatched complete unless otherwise requested.
For orders over 2 pairs, especially for comparison purposes, we will contact you prior to despatch and will be delighted to advise on style and sizing to help you order with confidence. It is our policy to ship a maximum of 2 pairs per order for comparison purposes as we want you to order with confidence. If you are struggling to narrow down your choices please let us help, we have years of experience and product knowledge to guide you to your perfect shoe... and remember 1st exchanges are sent free of charge up to a maximum of 1 pair. Volume orders may incur additional postage charges.
All goods are sent using a trackable service and will require a signature on delivery. We are happy to send to an alternative address.
If you need an item quicker than our standard delivery, please contact us by telephone for a more immediate response and we will do everything possible to help.
Please note, we cannot be held liable for any delivery delays caused by strikes, weather or events beyond our control.
